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McKesson Business Model Canvas

McKesson Business Model Canvas
Photo by James Yarema, Edited by Grey Knight

A Brief History of McKesson

McKesson Corporation is a global healthcare company that has been in operation for over 185 years. The company was founded in 1833 by John McKesson and Charles Olcott, who started a small business selling imported drugs and chemicals in New York City. Over the years, the company expanded its operations and became involved in pharmaceutical distribution and healthcare technology.

In the late 20th century, McKesson Corporation experienced significant growth through a series of acquisitions and mergers. The company acquired several other healthcare companies, including Per-Se Technologies, RelayHealth, and CoverMyMeds, expanding its presence in the healthcare industry.

Today, McKesson Corporation is one of the largest healthcare companies in the world, providing pharmaceutical distribution, medical supplies, and healthcare information technology. The company is involved in various aspects of the healthcare industry, including retail pharmacy services, pharmaceutical distribution, and healthcare IT solutions.

With a long history of innovation and growth, McKesson Corporation continues to be a major player in the healthcare industry, providing essential services and products to healthcare providers and patients around the world.

Who Owns McKesson?

The McKesson Corporation is owned by various institutional and individual investors, including mutual funds, investment firms, and individual stakeholders. The top 10 shareholders of McKesson Corporation as of the latest available information are as follows: The Vanguard Group, BlackRock Inc., Wellington Management Company LLP, State Street Corporation, Capital World Investors, Dodge & Cox, JPMorgan Chase & Co., T. Rowe Price Associates, Inc., and Fidelity Management & Research Company. These top shareholders hold significant ownership in the company and play a crucial role in influencing its strategic decisions and performance.

McKesson Mission Statement

McKesson Corporation’s mission statement is to improve the health of patients by providing pharmaceuticals, medical supplies, and healthcare solutions in a cost-effective and efficient manner. The company aims to be at the forefront of innovation in the healthcare industry and to provide superior service and support to healthcare providers and organizations. McKesson is committed to delivering high-quality products and services while maintaining a strong focus on ethical and responsible business practices.

How McKesson Makes Money?

McKesson Corporation operates as a healthcare services and information technology company, and it makes money primarily through its two main revenue streams: distribution and technology solutions. As one of the largest pharmaceutical distributors in North America, McKesson provides distribution services to a wide range of healthcare providers, including hospitals, pharmacies, and retail chains. In addition, the company offers technology solutions such as electronic health records and software platforms that help healthcare organizations manage their operations and improve patient care. These two revenue streams have enabled McKesson to establish a strong presence in the healthcare industry and generate significant profits.

McKesson Business Model Canvas

The Business Model Canvas is a strategic management tool used to visually depict and analyze the key components of a business’s operations and revenue generation. It consists of nine subheadings, including Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partners, and Cost Structure. Each subheading focuses on a different aspect of the company’s business model and is essential for developing and refining its strategic plan.

Customer Segments:

– McKesson Corporation’s primary customer segments are healthcare providers, including hospitals, pharmacies, and physicians, as well as payers, such as insurance companies and government agencies.
– The company also serves pharmaceutical manufacturers and biotech companies, as well as retail pharmacies and specialty pharmacies.

Value Propositions:

– McKesson provides a wide range of healthcare services, solutions, and products, including pharmaceutical distribution, healthcare technology, and consulting services.
– The company’s value proposition lies in its ability to optimize supply chain management, drive operational efficiencies, and improve patient care outcomes through its innovative solutions.


– McKesson distributes its products and services through a network of distribution centers, sales representatives, and digital platforms.
– The company also partners with third-party logistics providers and technology vendors to enhance its distribution and delivery channels.

Customer Relationships:

– McKesson maintains strong customer relationships through personalized service, ongoing support, and collaboration on healthcare initiatives.
– The company also offers value-added services, such as education and training programs, to support its customers in achieving their business goals.

Revenue Streams:

– McKesson generates revenue primarily through pharmaceutical distribution, technology solutions, and consulting services.
– The company also earns revenue from sales of medical-surgical products and other healthcare-related products.

Key Resources:

– McKesson’s key resources include its extensive distribution network, healthcare technology platforms, and experienced workforce.
– The company also relies on its relationships with pharmaceutical manufacturers and other strategic partners.

Key Activities:

– The key activities of McKesson include procurement and distribution of pharmaceuticals, development and implementation of healthcare technology solutions, and provision of consulting services.
– The company also engages in research and development to innovate and improve its product and service offerings.

Key Partners:

– McKesson collaborates with pharmaceutical manufacturers, healthcare providers, and technology vendors to enhance its product and service offerings.
– The company also partners with regulatory agencies, trade organizations, and industry stakeholders to address key healthcare challenges and issues.

Cost Structure:

– McKesson’s cost structure includes expenses related to procurement, distribution, and logistics, as well as research and development.
– The company also invests in technology development, marketing, and sales to support its growth and expansion.

McKesson’s Competitors

McKesson Corporation faces stiff competition from several companies in the healthcare industry. Some of McKesson’s top competitors are AmerisourceBergen Corporation, Cardinal Health, Inc., CVS Health, Walgreens Boots Alliance, and Express Scripts. These companies are also leaders in the healthcare supply chain and pharmaceutical distribution, and they pose a significant challenge for McKesson in terms of market share and industry dominance. The competition among these companies continues to drive innovation and strategic partnerships as they compete for a larger market share in the healthcare industry.

McKesson SWOT Analysis


1. Strong presence in the healthcare industry
2. Diverse range of products and services
3. Well-established distribution network
4. Strong financial performance


1. Dependence on external suppliers
2. Limited international presence
3. Vulnerability to healthcare regulation changes


1. Growth opportunities in the specialty pharmaceutical market
2. Expansion into international markets
3. Increased demand for healthcare services and products


1. Competitive pressure from other healthcare companies
2. Changing healthcare regulations
3. Economic downturns and their impact on healthcare spending

Concluding Analysis

In conclusion, it is clear that McKesson Corporation has successfully established a strong and adaptable business model that positions the company for continued success in the future. With its diversification across various segments of the healthcare industry and a strong focus on technological innovation, McKesson is well-positioned to navigate the changing landscape of healthcare. As an analyst, I am optimistic about the future of McKesson Corporation and believe that the company’s strategic approach to its business model will continue to drive growth and profitability in the years to come. Their commitment to delivering value to their customers and shareholders, paired with their ability to adapt to industry trends, makes McKesson a promising investment in the healthcare sector.

Additional Resources

To keep learning and advancing your career, we highly recommend these additional resources:

Business Model Canvas of The Top 1,000 Largest Companies by Market Cap in 2024

A List of 1000 Venture Capital Firms & Investors with LinkedIn Profiles

Peter Thiel and the 16 Unicorns: The Legacy of Thiel Fellowship

9 Biggest IPOs of All Time

List of Fortune 500 Companies in 2023

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